Shipping & Policies


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

It is possible but on certain models only you must do the verification before carrying the order

The time I need to process an order varies according to several factors (stock, production time, etc.)

Estimated delivery time

North America 6-12 days
Europe 3-5 weeks
Australia, New Zealand and Oceania 3-5 weeks

I do my best for these delay estimates to be accurate but it is not in my power to guarantee them.

Delivery time varies by carrier

Taxes and customs import
Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs

Etsy processes your payment information securely

Instructions d'entretien

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La majorité de nos matériaux sont hypoallergenic.

Par contre est de votre responsabilité de vous informer des matériaux utilisés avant d’acheter.

Nous ne sommes pas responsable des réactions allergiques.

Ou autres désagréments causés par le port d’un bijoux.

Vous pouvez toujours opter de porter le Bijoux sur un vetement.